![]() The rates depend on your destination, check them on our roaming page. roam from a country outside of the EU.The calling rate is € 1 per minute, texts are €0.50 per message. call or text a foreign number outside of the EU.The calling rate is € 0.22 per minute, texts are € 0.07 per message. The rates are € 0.10 per MB and € 0.20 per minute. use up your active bundle and continue to surf or call before your new bundle is added.Usage outside of your bundle will be charged separately on your invoice or payment invitation. What kind of usage isn’t included in my bundle? ![]() To avoid unpleasant surprises, we will update you once you’ve used more than € 10, € 20, € 30, € 40 of € 50 extra. international calls, or premium services). This also goes for the 50 GB subscription (e.g. Possibly, if your usage isn’t included in your bundle. This is always stated in the conditions of the Viking Deal in question. Solution? For some Viking Deal partners, you can't earn Viking Points as a business user. You placed your order with a business or professional account.Solution? This too is always stated in the terms and conditions of every Viking Deal, so you know whether you'll earn Viking Points or not! You paid with a gift card or used a promotional code.Solution? Always check the terms and conditions for each Viking Deal before you activate it. You bought something that you cannot earn Viking Points for.Because of the exchange period, among other things, it may take a while before our partners investigate such a claim. We can't promise anything, but if you still get Viking Points, we'll let you know. Rare, but it happens! Solution? If you submit a claim, we will check it for you. Something went wrong with the Viking Deal partner.Solution? Turn off the "do not track" signal. This may prevent a partner from linking your purchase or booking to your Mobile Vikings account. A "do not track" signal has been set in your browser.Solution? Activate the Viking Deal just before completing your order. We will not see your purchase or booking, so you cannot get Viking Points for it. after activating your Viking Deal, our cookie may be overwritten. If you visit price comparison sites, or click through via Google Ads, via a marketing campaign of a partner. Your purchase or booking is linked to another channel. ![]() Have you been waiting any longer? Below, you'll find a list of possible culprits. ![]() It can take up to 48 hours to fully register your purchase or booking. on Fridays or weekends).ĭid you only just make your purchase? Then don't worry yet. As soon as the transfer is complete, you will receive the e-mail with the QR code.
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